Works membership levels
Works is here to support your business and reward you for being so loyal to Baxi.
There are four levels of membership depending on how many Baxi products you install per year and your Gas Safe accreditation. For Gas Safe registered installers when you join Baxi Works, you join as a Member. Once you register 12 products and attend one of our free training courses, you will become a Works Associate, where we will give you extra points for every product you register. When you reach 20 products, you will be eligible to become one of our Baxi Approved Installers.
For non Gas Safe installers, you will join as a Baxi Cylinder Installer (BCI)
Register with Works
The membership levels
Member
When you join Works you will be a Member. You will need to be Gas Safe registered
Install 1 product per year
Associate
To become a Works Associate, you need to install 12 products a year and have attended one of our free product training courses*
Install 12 products per year
Attend a free training course
BAI
To become a Baxi Approved Installer (BAI), you need to install 20 products a year and have attended one of our free product training courses*
Install 20 products per year
Attend a free training course
BCI
When you join Works as a non-Gas Safe registered installer you will be a Baxi Cylinder Installer (BCI)
Install 1 product per year
*Attend a free product training course every 2 years to retain membership level. To become a BAI you will need public liability insurance and to sign the BAI agreement.
Works benefits†
| Member | Associate | BAI | BCI | |
|---|---|---|---|---|
| Priority call-outs from Baxi Customer Support | Next day | Next day | Same day | Next day |
| Priority technical support Jump to the front of the queue with access to our top tier of technical experts |  | | | |
| Free Gas Safe notification When you register the warranty, you can go on to complete your Gas Safe notification and Baxi will pay the fee for you | | | | N/A |
| Easy warranty registration Register warranties for the products you install – all in one place, and in just a few clicks | | | | |
| Digital Benchmark Complete the boilers Benchmark checklist online, quickly and easily, and track the status of your submission from within your Baxi Works account | | | | N/A |
| Book a repair online Schedule repairs for in-warranty appliances using the Toolbelt app | | | | N/A |
| Digital documentation Download digital copies of warranty letters and Gas Safe certificates for your customer | | | | |
| Free Annual service reminders We’ll send out reminders to your customers on your behalf, prompting them to arrange an annual service with you | Year 1 and 2 | Year 1, 2, 3 | Length of warranty (Gas appliances only) | Standard warranty length (2 years) |
| Baxi Find An Installer listing†† You’ll feature on our website and get valuable leads from householders who need an installer | | | Premium listing | |
| Baxi Toolbelt App Register warranties and submit Gas Safe notifications on the go with the app’s built-in barcode scanner. You can also access error code resolutions, ‘how-to’ videos, account details and other useful tools | | | | N/A |
| Points for every product you register Every time you register a product, you’ll earn points that you can spend in our Baxi Rewards catalogue. It’s our way of saying thank you for being a loyal partner of Baxi | | Up to 100 more points | Up to 200 more points | |
| Baxi Rewards catalogue Spend your points on everything from tools, branded workwear and training, to gadgets, electronics, gifts, vouchers, and experiences | | | | |
| Access to technical information View a full list of boiler error codes with installer fixes and actions | | | | |
| 'How-to' videos We’ve created a series of instructional videos that’ll support you with the installation, servicing and maintenance of products | | | | |
| Monthly newsletters and offers Keep up to date with Baxi news and receive exclusive member offers and special promotions | | | | |
Free van livery | | | | |
| Download Baxi logos and resources Access images and logos to use on your website and literature | | | | |
| Download Baxi Approved Installer logos and resources Access Baxi Approved Installer images and logos to use on your website and literature | | |||
| Order Baxi Approved Installer branded workwear Cash in your reward points for branded workwear, with the option to personalise it with your business’ details | | |||
| Discounted training Get a 20% discount** on selected training courses | |
†Terms and Conditions apply, for further details, click here.
††Minimum of 1 product to be installed per year and attend a free product training course every 2 years.
**For further details, click here.
How can we help?
Find out more about the Baxi Works loyalty scheme and how we can help make your life easier
Baxi Toolbelt App
Our new mobile app enables you to scan the boiler barcode and register the warranty and Gas Safe notification quickly and easily when you’re on the go.
Join Baxi Works
It's easy to join and you can start reaping the benefits for your business straightaway and collecting points to spend in the rewards catalogue.