How it works
Install Baxi products = Earn credits = Unlock better rewards
Install Baxi products and complete solutions to earn tier credits. The more you install, the more you unlock as you move through the tiers.
For each boiler you register, you will earn 1 credit, a cylinder earns you 2 credits and an air source heat pump earns you 5 credits. You will still earn points for each product you register for warranty.
As part of Baxi Works, you’ll also:
- Get found by customers with a Find an Installer listing on baxi.co.uk
- Promote your business with branding, workwear and van livery
- Build your skills through expert-led training
The tiers†
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Tier 1
Member1-4 credits
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Tier 2
Associate5-19 credits
Attend a free training course††
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Tier 3
Baxi Approved Installer20-49 credits
Attend a free training course††
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Tier 4
Baxi Approved Partner50+ credits
Attend a free training course††
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Easy warranty registration Register warranties for the products you install - all in one place, and in just a few clicks |
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Points for every product you register Every time you register a product, you’ll earn points that you can spend in our Baxi Rewards catalogue. It’s our way of saying thank you for being a loyal Baxi customer. The higher your tier, the more points you will earn! |
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Baxi Rewards catalogue Spend your points on everything from tools, branded workwear and training, to gadgets, electronics, gifts, vouchers, and experiences |
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| Priority call-outs from Baxi Customer Support |
Next day† (6 month trial period) |
Next day† |
Same day† |
Same day† |
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Book a repair online (Toolbelt App) Schedule repairs for in-warranty appliances using the Toolbelt App |
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Digital documentation Download digital copies of warranty letters and Gas Safe certificates for your customer |
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Annual service reminders We’ll send out reminders to your customers on your behalf, prompting them to arrange an annual service with you |
Years 1 and 2 |
Years 1 and 2 |
Length of warranty (Gas appliances only) |
Length of warranty (Gas appliances only) |
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Find an Installer listing You’ll feature on our website and get valuable leads from homeowners who need an installer |
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Free product training Our free courses give you no-nonsense training, from qualified Baxi trainers who know what the job is like. |
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Free Gas Safe notification When you register the warranty, you can go on to complete your Gas Safe notification and Baxi will pay the fee for you |
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Priority technical support phoneline Jump to the front of the queue with access to our top tier of technical experts |
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Baxi dual branded workwear Cash in your reward points for branded workwear, with the option to personalise it with your business’ details |
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MCS Umbrella Scheme Access to MCS Umbrella Scheme |
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Access to technical information View a full list of boiler error codes with installer fixes and actions |
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'How-to' videos We’ve created a series of instructional videos that’ll support you with the installation, servicing and maintenance of products |
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Monthly newsletters and offers Keep up to date with Baxi news and receive exclusive member offers and special promotions |
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Free van livery Create a better first impression with a smarter vehicle, and show customers that you install Baxi products |
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Finance availability Offer finance to your customers through Stax Finance with discounted Baxi Works membership rates for those not FCA authorised |
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Baxi Partner Status & dual branding Access Baxi Approved Partner images and logos to use on your website and literature |
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Key account management Coming soon! |
†Terms and Conditions apply, for further details, click here.
††Attend a free product training course every 2 years.
Contact Baxi Works
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