Works membership levels

Works is here to support your business and reward you for being so loyal to Baxi.

There are four levels of membership depending on how many Baxi products you install per year and your Gas Safe accreditation. For Gas Safe registered installers when you join Baxi Works, you join as a Member. Once you register 12 products and attend one of our free training courses, you will become a Works Associate, where we will give you extra points for every product you register. When you reach 20 products, you will be eligible to become one of our Baxi Approved Installers.

For non Gas Safe installers, you will join as a Baxi Cylinder Installer (BCI)

The membership levels

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Member

When you join Works you will be a Member. You will need to be Gas Safe registered

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Install 1 product per year

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Associate

To become a Works Associate, you need to install 12 products a year and have attended one of our free product training courses*

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Install 12 products per year

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Attend a free training course

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BAI

To become a Baxi Approved Installer (BAI), you need to install 20 products a year and have attended one of our free product training courses*

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Install 20 products per year

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Attend a free training course

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BCI

When you join Works as a non-Gas Safe registered installer you will be a Baxi Cylinder Installer (BCI)

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Install 1 product per year

*Attend a free product training course every 2 years to retain membership level. To become a BAI you will need public liability insurance and to sign the BAI agreement.

Works benefits



MemberAssociateBAI  BCI
Priority call-outs from Baxi Customer SupportNext dayNext daySame dayNext day
Priority technical support 
Jump to the front of the queue with access to our top tier of technical experts
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Free Gas Safe notification
When you register the warranty, you can go on to complete your Gas Safe notification and Baxi will pay the fee for you
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Easy warranty registration
Register warranties for the products you install – all in one place, and in just a few clicks
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Digital Benchmark
Complete the boilers Benchmark checklist online, quickly and easily, and track the status of your submission from within your Baxi Works account
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Book a repair online
Schedule repairs for in-warranty appliances using the Toolbelt app
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Digital documentation
Download digital copies of warranty letters and Gas Safe certificates for your customer
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Free Annual service reminders 
We’ll send out reminders to your customers on your behalf, prompting them to arrange an annual service with you
Year 1 and 2Year 1, 2, 3Length of warranty (Gas appliances only)Standard warranty length (2 years)
Baxi Find An Installer listing††
You’ll feature on our website and get valuable leads from householders who need an installer
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Baxi Toolbelt App
Register warranties and submit Gas Safe notifications on the go with the app’s built-in barcode scanner. You can also access error code resolutions, ‘how-to’ videos, account details and other useful tools
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Points for every product you register
Every time you register a product, you’ll earn points that you can spend in our Baxi Rewards catalogue. It’s our way of saying thank you for being a loyal partner of Baxi
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Baxi Rewards catalogue
Spend your points on everything from tools, branded workwear and training, to gadgets, electronics, gifts, vouchers, and experiences
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Access to technical information
View a full list of boiler error codes with installer fixes and actions
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'How-to' videos
We’ve created a series of instructional videos that’ll support you with the installation, servicing and maintenance of products
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Monthly newsletters and offers
Keep up to date with Baxi news and receive exclusive member offers and special promotions
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Free van livery
Create a better first impression with a smarter vehicle, and show customers that you install Baxi products

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Download Baxi logos and resources
Access images and logos to use on your website and literature
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Download Baxi Approved Installer logos and resources
Access Baxi Approved Installer images and logos to use on your website and literature


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Order Baxi Approved Installer branded workwear 
Cash in your reward points for branded workwear, with the option to personalise it with your business’ details


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Discounted training
Get a 20% discount** on selected training courses


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Terms and Conditions apply, for further details, click here.

††Minimum of 1 product to be installed per year and attend a free product training course every 2 years.

**For further details, click here.

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Baxi Toolbelt App

Our new mobile app enables you to scan the boiler barcode and register the warranty and Gas Safe notification quickly and easily when you’re on the go.

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Join Baxi Works

It's easy to join and you can start reaping the benefits for your business straightaway and collecting points to spend in the rewards catalogue.