alt text

Training

 

Award-winning training with Baxi

Whether you're looking to develop your heat pump expertise, enhance your technical knowledge or gain an industry-recognised qualification, the right training makes all the difference.

At Baxi, our team with over 200 years of combined industry experience offer a wide range of training opportunities to help you build skills, stay up to date with industry developments and grow your business. From free product training to specialist and accredited courses, our experienced trainers located in training centres across the UK provide practical learning designed for real-world installation and servicing.

With online, practical, and accredited courses, our award-winning training can help you stay ahead in a changing market and deliver the best outcomes for your customers.
 

alt text
alt text
Training Provider of the Year
National ACR & Heat Pump Awards 2026
alt text
Training Provider of the Year
HVR Award 2025
alt text
CIPHE Approved Training Centre 
Our academies in Dartford, Warrington and Warwick are recognised by CIPHE
alt text

Free training courses

Our free courses are designed to help you start installing Baxi products and utilise your existing skills. Courses give you practical hands-on training that reflects the realities of the job, helping you to develop the skills you use every day.

You’ll learn from experienced trainers with first hand industry experience, who understand the realities of the role, know the products inside out, and are passionate about sharing their knowledge and expertise.  

By attending a free course and then registering an appliance on Baxi Works, you’ll be eligible for a free listing on the Find an Installer section of our website to help get your business noticed by potential new customers*.
 

 

Specialist training courses

Our specialist courses include the highly regarded Three-Day Fault-Finding course, Unvented Hot Water Storage Systems (G3), Water Regulations/by-laws and System Wiring and Control.

We also have a series of BPEC-accredited ASHP courses, designed specifically for installers looking to expand their skills and gain nationally recognised qualifications.

As a Baxi Works member, you can use the reward points you earn from products you have registered to pay for selected specialist courses. Take a look through our rewards catalogue to see the full list of eligible courses.
 

alt text
alt text

The training team

We understand that you’ll want to learn from real engineers who have ‘been there and done it’. Our trainers have over 200 years of real-world experience between them, so they know exactly the sort of challenges you face every day.

No question is too small; they'll take you through everything you need to know. Don’t worry you won’t be sitting in a classroom all day – you’ll get hands on!

Our face-to-face courses are delivered with both theoretical and practical elements to suit everyone’s learning style.

For added flexibility, we also offer online training so you can learn at your own pace, whilst benefiting from the same industry expertise and high-quality training.
 

alt text

"One of the best training facilities for ASHP and I wish I did all of my previous training here. The trainers are very knowledgeable and patient. Great support and insight into the product and market."
 

Justin, Ridgeway Plumbing and Maintenance
alt text

FAQs

Find quick answers about Baxi Works and the Toolbelt App.

Read more
alt text

Contact Baxi Works

Have a question not covered on our FAQs? Contact us for more support.

Get in touch