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Pump up your cashback rewards as a Baxi Heat Pump Installer!


Being a Baxi Heat Pump Installer just got even better with our exciting new cashback promotion. 

You can earn £600 per installation for up to three qualifying Baxi HP40 Air Source Heat Pumps when they are installed, commissioned, and registered for warranty on Baxi Works by 6th January 2025.* 

Why leave it at a single cashback claim?  Pump up your rewards across the promotional period earning up to £1800 for 3 eligible installs* and you’ll get Baxi Works points for any more you install and register on Baxi Works. 

Not a Baxi Heat Pump Installer? Don’t miss out, there is still time complete your training and start claiming your rewards.  Find out more 

*Terms and conditions apply - Click here to view. 

Frequently Asked Questions

1.How can I qualify for the promotion?

To qualify, you must be a Baxi Heat Pump Installer, see point 2. Then, simply install, commission and register any Baxi HP40 ASHP for warranty on Baxi Works between 2nd September 2024 and 23:59:00 on 6th January 2025 to qualify for cashback.

2.Do I need to have completed any specific training?

Yes, you need to have completed the Baxi Heat Pump Installer training course which is for heating professionals looking to install Baxi ASHPs. And complete the Assisted Commissioning from Baxi Customer Support on you first ASAP.

3.Is there a limit to the number of Baxi ASHPs that qualify for the promotion? 

Yes, it is capped at THREE qualifying Baxi ASHPs. You’ll earn £600 cashback for each qualifying Baxi ASHP (up to a maximum of three).

4. Do I have to do the commissioning myself?

No, you have the option to instruct Baxi Customer Support to complete the commissioning for you, to arrange this please select this option when registering the product for warranty. 

5.When will I get my cashback?

We’ll endeavor to pay you within 21 days of the end of the promotion, but please allow until the 28th February 2025 . 

6.Do I still earn any Baxi Works reward points for the eligible Baxi ASHPs I install and register?

No Baxi Works points will be credited on registrations that qualify for cashback.

7.When do I enter my bank details?

When you have completed the full warranty registration process on Baxi Works (post commissioning), you will be prompted to enter your bank details in your Baxi Works account. Note: You will need to enter your bank details for each cashback eligible Baxi ASHP you register. This information must be completed so you can receive your cashback payment at the end of the promotion. For more information on bank detail submission please, see terms and conditions.

8.How do I claim my cashback?

  1. Log into your Baxi Works account.
  2. Click on the ‘My Offers’ button located in the top navigation bar.
  3. Select the promotion titled ‘ASHP cashback promotion.
  4. Step 1: Product details (this requires you to submit the product serial number and accept the terms and conditions).
  5. Step 2: Enter your bank details (this requires you read the instructions on the page and complete and submit the bank details form).
  6. Step 3: confirmation (you will receive confirmation that you cashback claim has been submitted.

To view the status of your claim, please visit the ‘My Claims’ page which is located in the ‘My Account’ drop down menu

9. What happens if I need to change my bank details before the end of the promotion ?

If you need to update your bank details for any reason, please call the Baxi Works helpline on 0345 121 3212 with your security information to make required changes.

Please refer to our full terms and conditions above for further details.