Save time and hassle with priority call out from Baxi Customer Support. We recognise how valuable your time is, and if something does go wrong, we help put your customers first.
We offer an engineer to come the next day (for members and associates) or the same day (for Baxi Approved Installers) for in-warranty boilers and cylinders that are not producing heat and hot water.
When you join Works, you will be given a priority phone number for Baxi Customer Support, knowing that you can speak to us quickly when you need to.
*For registered boilers and cylinders only that are not producing heating or hot water. Please view our terms and conditions for further details on the next/same day call out
Find out more about the Baxi Works loyalty scheme and how we can help make your life easier
Our new mobile app enables you to scan the boiler promotional barcode and register the warranty and Gas Safe notification quickly and easily when you’re on the go.Find out more
It's easy to join and you can start reaping the benefits for your business straightaway and collecting points to spend in the rewards catalogue.Find out more